Management in a quality environment /
Griffiths, David N.
Management in a quality environment / David N. Griffiths - New Delhi : McGraw Hill, c1995. - xvii, 193p. : fig. ; 23cm.
Includes index.
0074621378
Total quality management
Customer services
Leadership
658:562 / GRI
Management in a quality environment / David N. Griffiths - New Delhi : McGraw Hill, c1995. - xvii, 193p. : fig. ; 23cm.
Includes index.
0074621378
Total quality management
Customer services
Leadership
658:562 / GRI