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The myths of Japanese quality /

Ray

The myths of Japanese quality / Ray and Cindelyn Eberts - New Jersey : Prentice Hall, c1995. - x, 338p. ; 24cm.

Includes index.

ISBN: 0131808036

Subjects--Topical Terms:
Japan
Quality control
Quality of products
Total quality management
Customer services

Dewey Class. No.: 658.562 / RAY

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