Quality is just the beginning : managing for total responsiveness / Steve Levit

By: Material type: TextTextLanguage: English Publication details: New York : Mcgraw-hill, c1994.Description: xii, 206p. ; 23cmISBN:
  • 0070375925
Subject(s): DDC classification:
  • 22 658.562 LEV
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Includes index.

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