TY  - BOOK
AU  - Bounds, Greg
AU  - Yorks, Lyle 
AU  - Adams, Mel 
AU  - Ranney, Gipsie 
TI  - Beyond total quality management : : toward the emerging paradigm / 
T2  - McGraw-Hill series in management
SN  - 0071132384
U1  - 658.4013 22
PY  - 1994///
CY  - New York :  
PB  - McGraw Hill
KW  - Total quality management
N1  - Includes glossary and index.
ER  -