TY  - BOOK
AU  - Brunetti, Wayne H.
TI  - Achieving total quality : : integrating business strategy and customer needs / 
SN  - 0527917249
U1  - 658.562 22
PY  - 1993///
CY  - New York : 
PB  - Quality Resources
KW  - Total quality management
N1  - Includes index.
ER  -