Quality management handbook /  
edited by Max Hand and Brian Plowman 
 - Oxford :   Butterworth Heinemann,  1992. 
 - xi, 267p. :   fig. ;   24cm. 
 - Cima professional handbook series .
<br/><br/> Includes index.  
<br/><br/><label>ISBN: </label>0750601434 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management / edited by Rob Dixon
<br/><br/><label>Dewey Class. No.: </label>658.562  / HAN