TY  - BOOK
AU  - Hand, Max
AU  - Plowman, Brian
TI  - Quality management handbook / 
T2  - Cima professional handbook series
SN  - 0750601434
U1  - 658.562 22
PY  - 1992///
CY  - Oxford : 
PB  - Butterworth Heinemann
KW  - Total quality management / edited by Rob Dixon
N1  - Includes index.
ER  -