Cortada, James W. The quality yearbook 1995 / James W. Cortada and John A. Woods - New York : McGraw Hill, 1995. - xiii, 814p. : fig. ; 24cm. Includes glossary and index. ISBN: 0070240469 Subjects--Topical Terms: Total quality managementmanagement Dewey Class. No.: 658.4013 / COR