TY  - BOOK
AU  - Shearer, Clive
TI  - Practical continuous improvement for professional services
SN  - 087389281x
U1  - 658.562  22
PY  - 1995///
CY  - New Delhi
PB  - McGraw Hill
KW  - Quality control
KW  - Total quality management
KW  - Communication in management
N1  - Includes index

ER  -