TY  - BOOK
AU  - Ehresman, Terry
TI  - Small business success through TQM : : practical methods to improve your organizations performance / 
SN  - 0074622021
U1  - 658.562 22
PY  - 1994///.
CY  - New Delhi
PB  - McGraw Hill
KW  - Small business--Management
KW  - Total quality management
N1  - Includes bibliography and index
ER  -