TY  - BOOK
AU  - Dahlgaard, J. J.
AU  - Kristensen, K.
AU  - Kanji, G. K.
TI  - The quality journey : : a journey without an end / 
SN  - 8185985251
U1  - 658.4013 22
PY  - 1995///
CY  - Madras : 
PB  - Productivity, 
KW  - Total quality management
KW  - Management
N1  - Includes bibliography and index
ER  -