TY  - BOOK
AU  - Potter-Efron, Ronald T.
TI  - Working anger : : preventing and resolving conflict on the job / 
SN  - 8178220253
U1  - 658.4053 22
PY  - 2001///
CY  - New Delhi : 
PB  - New Age Books
KW  - Conflict management
N1  - Includes bibliographical references
ER  -