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1.
Profiles in quality : learning from the masters / Louis E. Schultz ; edited by Tom Cothran, Margaret Kaeter and Dick Schaaf by
Material type: Text Text
Language: English
Publication details: New York : Quality Resources, c1994
Availability: Items available for loan: MCHV Library (1)Call number: 658.562 SCH.

2.
TQM : an integrated approach / Samuel K. Ho by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Crest, 2002
Availability: Items available for loan: MCHV Library (1)Call number: 658.4013 HO.

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