000			00604nam a2200217Ia 4500
005			20231013142031.0
008			220704s9999||||xx |||||||||||||| ||und||
020			_a0074621378
040			_aMCHVL
041			_aEnglish
082			_222 _a658:562 _bGRI
100			_aGriffiths, David N.
245			_aManagement in a quality environment / _cDavid N. Griffiths
260			_aNew Delhi : _bMcGraw Hill, _cc1995.
300			_axvii, 193p. : _bfig. ; _c23cm.
500			_aIncludes index.
650			_aTotal quality management
650			_aCustomer services
650			_aLeadership
942			_cBK
999			_c3655 _d3655