000			00631nam a22002177a 4500
005			20231101145624.0
008			230915b |||||||| |||| 00| 0 eng d
020			_a087389281x
040			_aMCHVL
041			_aEnglish
082			_a658.562 _222 _bSHE
100			_aShearer, Clive
245			_aPractical continuous improvement for professional services / _cClive Shearer
260			_aNew Delhi : _bMcGraw Hill, _cc1995.
300			_axviii, 312p. : _bfig. : _c23cm.
500			_aIncludes index.
650			_aQuality control
650			_aTotal quality management
650			_aCommunication in management
942			_cBK
999			_c3715 _d3715