Quality facility management : a marketing and customer service approach / Stormy Friday and David G. Cotts

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TextLanguage: English Publication details: New York : John Wiley, c1995.Description: xviii, 222p. : fig. ; 26cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	MCHV Library	658.562 FRI (Browse shelf(Opens below))	Available		HV878

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Previous	658.562 EDO Customer and market-driven quality management /	658.562 ETH Small business success through TQM : practical methods to improve your organizations performance /	658.562 FEI Total quality control /	658.562 FRI Quality facility management : a marketing and customer service approach /	658.562 GAB The Man who discovered quality : how W. Edwards Deming brought the quality revolution to America : the stories of Ford Xerox and GM /	658.562 GOE Implementing total quality /	658.562 GRI Management in a quality environment /	Next

Includes bibliography and index.

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